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首页> 外文期刊>Urban affairs review >Institutional- and Individual-Level Influences on Service Representation and Casework in Canadian Cities
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Institutional- and Individual-Level Influences on Service Representation and Casework in Canadian Cities

机译：制度和个人对加拿大城市服务代表和个案工作的影响

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摘要

Service representationthe extent to which elected officials act as ombudsmen and engage in casework to assist their constituents with problemsis a crucial aspect of contemporary democratic representation. The local level of government is a potentially fruitful location in which to explore the practice of service representation. Despite this, service representation in local governments is understudied. Using data from interviews with 52 sitting councillors and a survey of 589 sitting councillors in Canadian cities, this article explores both the commitment of councillors to service and influences on time committed to service. This research finds that service representation is an important but secondary role of Canadian councillors. Furthermore, councillors elected in wards commit more time to service than councillors elected at-large, and councillors with strong service role perceptions also commit more time to service.
机译：服务代表制当选官员担任监察员并从事个案工作以协助其选民解决问题的程度是当代民主代表制的重要方面。地方政府是潜在的富有成果的地方，可以在其中探索服务代表的做法。尽管如此，对地方政府中服务代表的研究还是不足的。本文使用来自加拿大52个现任议员的访谈数据和对589个现任议员的调查，探讨了议员对服务的承诺以及对服务时间的影响。这项研究发现，服务代表是加拿大议员的重要但次要的角色。此外，在病房中当选的议员所花的服务时间要比在一般情况下当选的议员所花的时间更多，而且具有强烈服务角色感的议员也要花更多的时间服务。

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