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GROWTH MANAGEMENT AND RESIDENT SATISFACTION WITH LOCAL PUBLIC SERVICES

机译：地方公共服务的增长管理和居民满意度

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摘要

The lack of timely survey data on resident satisfaction with local public services makes it difficult to verify the legitimacy of resident concerns with the effects of rapid population growth. This study attempts to verify the legitimacy of such concerns by analyzing survey data on resident service satisfaction in a rapidly growing county in Northern Virginia. Using an empirical model that simultaneously incorporates individual- and community-level predictors of resident service satisfaction seems to support resident's concerns; resident service satisfaction is significantly lower in the area of the county (the eastern part) where most new development has occurred. This finding suggests that residents living in comparatively low density communities in the fastest-growing area of the county are not very satisfied with services. One explanation is that these services are not yet in place so they compare unfavorably with the services residents experienced in the communities from which they came.
机译：缺乏有关居民对当地公共服务满意度的及时调查数据，这使得难以通过人口快速增长的影响来验证居民关注的合法性。本研究试图通过分析北弗吉尼亚州一个快速发展的县的居民服务满意度调查数据来验证此类担忧的合法性。使用同时结合居民服务满意度的个人和社区级别预测因素的经验模型似乎可以支持居民的担忧。在大多数新发展发生的县（东部）地区，居民服务满意度明显较低。这一发现表明，住在该县增长最快地区的相对低密度社区的居民对服务并不十分满意。一种解释是，这些服务尚未到位，因此与他们所来自的社区中的居民所体验的服务相比是不利的。

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