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Technology transfer from a knowing organisation perspective: an empirical study of the implementation of a European patent management system in Brazil

机译:从有知识的组织的角度进行技术转让:对在巴西实施欧洲专利管理系统的实证研究

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摘要

This paper explores the dynamics of information- and knowledge-based activities in a technical cooperation project involving the European and the Brazilian patent offices. These activities are analysed using the 'knowing organisation' framework, which postulates that learning and innovation in organisations result from managing holistically the processes of sensemaking, knowledge creation, and decision-making. While the development of software applications is often seen merely as a technical engineering endeavour, localisation and adaptation are context bounded matters that are characterised by many entanglements that require a constant and complex negotiation process. As such, this article intends to contribute to filling a gap in knowledge management literature via empirical evidence on the transfer of a patent management system from Europe to Brazil. It also attempts to understand the role of context in the recipient organisation, namely the Brazilian Patent Office. We have found evidence that the knowledge creation process in this project focused on filling perceived gaps and involved both expanding non-traditional capabilities within the group, as well as acquiring expertise from outside the group.
机译:本文探讨了涉及欧洲和巴西专利局的技术合作项目中基于信息和知识的活动的动态。这些活动是使用“了解组织”框架进行分析的,该框架假定组织中的学习和创新源于整体管理感官,知识创造和决策过程。虽然软件应用程序的开发通常仅被视为技术工程的努力,但是本地化和适应是上下文受限的问题,其特征是许多纠缠在一起,需要不断而复杂的协商过程。因此,本文旨在通过有关专利管理系统从欧洲转移到巴西的经验证据,为填补知识管理文献中的空白做出贡献。它还试图了解上下文在收件人组织(即巴西专利局)中的作用。我们发现有证据表明,该项目中的知识创造过程着重于填补已知的空白,并涉及扩大小组内部的非传统能力以及从小组外部获取专业知识。

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