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Restaurants and technology – past, present and future: a practitioner's viewpoint

机译:餐馆和技术–过去,现在和未来:从业者的观点

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摘要

Purpose – The purpose of this paper is to provide a practitioner perspective on the impact of technology on restaurant operations. Design/methodology/approach – The paper reviews the development of technology and its application to restaurant operations, as viewed by a senior practitioner. It offers a viewpoint on the current state of development and the future developments that are needed and expected. Findings – The paper cites significant examples of technological innovation over a period of some 30 years and discusses the impact of technology on restaurant operations, organization, and management. Practical implications – The paper aligns technological advances with the experiences of a senior professional's personal experience in operating and managing restaurants throughout a period of sustained technology change. Originality/value – The paper offers a strategic viewpoint on the evolving nature of restaurant operations and the various ways in which technological innovation is driving new applications and change in the restaurant sector.
机译:目的–本文的目的是为从业者提供技术对餐厅运营影响的观点。设计/方法/方法–如资深从业者所见,本文回顾了技术的发展及其在餐厅运营中的应用。它提供了关于当前发展状况以及需要和预期的未来发展的观点。调查结果–该论文列举了大约30年间技术创新的重要例子,并讨论了技术对餐厅运营,组织和管理的影响。实际意义–本文将技术进步与高级专业人员在持续的技术变革期间经营和管理餐厅的个人经验相结合。原创性/价值–本文就饭店经营的不断发展的性质以及技术创新推动饭店行业新应用和变革的各种方式提供了战略观点。

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