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The licensee and problems drinking: a practitioner's view

机译：被许可人和饮酒问题：从业者的观点

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摘要

Purpose – The purpose of this paper is to explain the ethical issues faced by licensees and how they are addressed to ensure suitable behaviour by customers. Design/methodology/approach – The daily round of “problem drinkers” is identified, and the attitudes to their service examined. Findings – In order to run a profitable business, only those who cause offence to others are likely to be refused service. Practical implications – This paper should provide academics and others not directly involved in the industry with an idea of some of the issues faced by licensees. Originality value – Little work has been done on the opinions and attitudes of licensees to the issues of problem drinkers. This paper may help to rectify that.
机译：目的–本文的目的是解释被许可人面临的道德问题以及如何解决这些问题，以确保客户采取适当的行为。设计/方法/方法–确定“问题饮酒者”的日常工作，并检查他们对服务的态度。调查结果–为了经营有利可图的业务，只有那些对他人造成冒犯的人才​​有可能被拒绝服务。实际意义–本文应向被许可人面临的一些问题的概念和不直接参与该行业的其他学者提供一个概念。独创性价值–对于被许可人对有问题的饮酒者问题的看法和态度，所做的工作很少。本文可能有助于纠正这一点。

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