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Busse und Bahnen auf Abwegen ?

机译:公共汽车和火车会误入歧途?

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摘要

The marketing strategies of German public transport companies are built on the assumption that the German public transport is better than its reputation. From this perspective the public and the (potential) users perceive the performance of the public transport "wrongly". So, public transport marketing focuses on the public authorities and tries to convince them, that the public transport system needs further subsidies for reasons of its environmental sustainability. Neither marketing approaches that focus primarily on product planning and target group identification, nor auspicious ideas to deal with the main concurrent, the privat car, are pursued. This leads to the drawback, that changing consumer needs in the social context of individualisation are not perceived.
机译:德国公共交通公司的营销策略是建立在德国公共交通胜于声誉这一假设的基础上的。从这个角度来看,公众和(潜在)用户“错误地”感知了公共交通的表现。因此,公共交通营销的重点是公共当局,并试图说服他们,公共交通系统出于其环境可持续性的原因需要进一步的补贴。既没有采用主要侧重于产品计划和目标人群识别的营销方法,也没有追求对付主要并购专用车的吉祥想法。这导致了缺点,即在个性化的社会环境中,消费者的需求不断变化。

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