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Aligning Social Media, Mobile, Analytics, and Cloud Computing Technologies and Disaster Response

机译：整合社交媒体，移动，分析和云计算技术与灾难响应

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摘要

After nearly 2 decades of advances in information and communications technologies (ICT) including social media, mobile, analytics, and cloud computing, disaster response agencies in the United States have not been able to improve alignment between ICT-based information and disaster response actions. This grounded theory study explored emergency response ICT managers' understanding of how social media, mobile, analytics, and cloud computing technologies (SMAC) are related to and can inform disaster response strategies. Sociotechnical theory served as the conceptual framework to ground the study. Data were collected from document reviews and semistructured interviews with 9 ICT managers from emergency management agencies in the state of Hawaii who had experience in responding to major disasters. The data were analyzed using open, axial coding, and selective coding. Three elements of a theory emerged from the findings: (a) the ICT managers were hesitant about SMAC technologies replacing first responder's radios to interoperate between emergency response agencies during major disasters, (b) the ICT managers were receptive to converging conventional ICT with SMAC technologies, and (c) the ICT managers were receptive to joining legacy information sharing strategies with new information sharing strategies based on SMAC technologies. The emergent theory offers a framework for aligning SMAC technologies and disaster response strategies. The implications for positive social change include reduced interoperability failures between disaster agencies during major catastrophes, which may lower the risk of casualties and deaths to emergency responders and disaster victims, thus benefiting them and their communities.
机译：在包括社交媒体，移动，分析和云计算在内的信息和通信技术（ICT）取得了近20年的发展之后，美国的灾难响应机构无法改善基于ICT的信息与灾难响应行动之间的一致性。这项扎根的理论研究探索了应急响应ICT管理人员对社交媒体，移动，分析和云计算技术（SMAC）如何与灾难响应策略相关并可以为灾难响应策略提供信息的理解。社会技术理论是奠定研究基础的概念框架。数据是从文件审查和半结构化访谈中收集的，这些访谈来自夏威夷州紧急管理机构的9名ICT管理者，他们在应对重大灾难方面有经验。使用开放，轴向编码和选择性编码对数据进行分析。研究结果得出了一个理论的三个要素：（a）ICT管理者对重大灾难期间SMAC技术取代急救人员的无线电以在应急机构之间进行互操作感到犹豫，（b）ICT管理人员乐于接受传统ICT与SMAC技术的融合（c）ICT管理者乐于接受将遗留信息共享策略与基于SMAC技术的新信息共享策略结合在一起。涌现理论为协调SMAC技术和灾难响应策略提供了框架。积极的社会变革的意义包括减少重大灾难期间各灾难机构之间的互操作性故障，这可以降低紧急情况响应者和灾难受害者的伤亡风险，从而使他们及其社区受益。

著录项

  • 作者

    Worthy, William.;

  • 作者单位

    Walden University.;

  • 授予单位 Walden University.;
  • 学科 Information technology.;Management.;Public administration.
  • 学位 Ph.D.
  • 年度 2018
  • 页码 240 p.
  • 总页数 240
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类 建筑科学;
  • 关键词

  • 入库时间 2022-08-17 11:37:07

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