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Meanings and practices of learning from incidents: a social constructivist perspective of incident reporting systems

机译:事件学习的含义和实践:事件报告系统的社会建构主义视角

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Incident reporting systems (IRSs) are used in many organisations as tools that promote safety by allowing to collectively learn from incidents. In this paper, we propose a social constructivist approach to learning from incidents, in which the focus is not purely on safety, but on the technology of incident reporting itself. We employ Wiebe Bijker's work on the Social Construction of Technology to open up the analysis of a specific IRS in use at the Belgian Nuclear Research Center. For this purpose, we carried out 28 interviews with key local actors and collected documents and observation notes. Such social constructivist perspective provides detailed insight into the practices of reporting and the meanings of learning from incidents. Our research shows that various actors within the organisation frame the IRS differently. These framings each have their own implications for the vulnerability of the organisation.
机译:事件报告系统(IRS)在许多组织中使用作为促进安全性的工具,允许集体从事事件学习。 在本文中,我们提出了一种社会建构主义的学习方法,其中重点不是纯粹的安全,而是关于事件报告本身的技术。 我们聘请Wiebe Bijker对社会建设的技术工作,为比利时核研究中心使用的特定IRS分析。 为此目的,我们进行了28个与关键当地行动者的访谈,并收集了文件和观察笔记。 这种社会建构主义的观点提供了对报告的实践和学习意义的详细介绍。 我们的研究表明,组织内的各种演员框架的各种行为者不同。 这些框架每个都对组织脆弱性有自己的影响。

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