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Construction of an AI-Driven Risk Management Framework for Financial Service Firms Using the MRDM Approach

机译:使用MRDM方法建设金融服务公司的AI驱动风险管理框架

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摘要

The complex problem of risk factors has greatly increased globally due to the quick ever-changing digital era. The development of suitable techniques for facilitating the performance of risk management in the financial service domain is thus an urgent task, especially in today's highly turbulent business environment. The development of such techniques involves many factors like the classical multiple criteria decision-making (MCDM) problem, but too many factors surrounding the users will confuse them and lead to improper judgments. To deal with this critical task, this study proposes a fusion multiple rule-based decision-making (MRDM) approach that integrates a rule-based technique [i.e., the fuzzy rough set theory (FRST) with particle swarm optimization (PSO)] into MCDM (i.e., DEMATEL, DANP, and modified-VIKOR) techniques that can help decision makers choose the optimal model necessary for achieving aspiration-level effects in a risk control strategy. The results indicate that the improvement priority, which runs in the order as (a) AI algorithm model, (c) AI regulatory and compliance, (d) AI conduct, and (b) AI technology based on the magnitude of the impact, can effectively improve the performance of AI-driven risk management for financial service firms.
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