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Using Disclosure, Common Ground, and Verification to Build Rapport and Elicit Information

机译:使用披露,共同基础和验证来建立融洽的关系并获取信息

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Rapport-based approaches have become a central tenet of investigative interviewing with suspects and sources. Here we explored the utility of using rapport-building tactics (i.e., self-disclosure and interviewer feedback) to overcome barriers to cooperation in the interviewing domain. Across two experiments using the illegal behaviors paradigm (Dianiska et al.. 2019). participants completed a checklist of illegal behaviors and were then interviewed about their background and interests (the interpersonal interview) as well as about their prior participation in an illegal act (the illegal behavior interview). During the interpersonal interview, we manipulated whether the participant's disclosure was unilateral or reciprocal (Experiment 1; N = 124). and whether the interviewer self-disclosed and/or provided the participant with verifying feedback in response to the participant's disclosures (Experiment 2; N = 210). Participants were then asked to provide a statement about the most serious illegal behavior to which they had admitted. For both experiments, participants provided more information about the prior illegal act when the interviewer provided information about themselves. Furthermore, there was a significant increase in the amount of information elicited from the participant when the interviewer highlighted similarity with the participant. In line with prior work, we found support for an indirect relationship between the use of rapport-building tactics and disclosure that was mediated by the participant's perception of rapport and their decision to cooperate.
机译:基于融洽的方法已成为对嫌疑人和资料来源进行调查的核心宗旨。在这里,我们探讨了使用融洽关系建设策略(即自我披露和访调员的反馈)的实用性,以克服在访谈领域中合作的障碍。在两个实验中,使用非法行为范式(Dianiska等人。2019)。参与者完成了非法行为的清单,然后接受了有关其背景和兴趣(人际访谈)以及他们先前参加非法行为(非法行为访谈)的采访。在人际关系访谈中,我们操纵参与者的披露是单方面还是倒数(实验1; n = 124)。以及面试官自我披露和/或为参与者提供对参与者披露的反馈(实验2; n = 210)。然后,要求参与者提供有关他们承认最严重的非法行为的声明。对于这两个实验,当访调员提供有关自己的信息时,参与者都提供了有关先前非法行为的更多信息。此外,当面试官强调与参与者的相似性时,参与者引起的信息量显着增加。与先前的工作相一致,我们发现了通过参与者对融洽关系的看法和他们合作的决定所介绍的融洽关系策略和披露之间的间接关系的支持。

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