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Using Mobile Messaging to Cure Patient Engagement Problems

机译：使用移动通讯治愈病人接触问题

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摘要

Looking overall across the U.S. healthcare system, what does the landscape around patient engagement look like to you, in general? While patient engagement is improving, it is still very fragmented. The patient experience today is still far from a holistic, connected system, which is not only frustrating for patients, but can also be dehumanizing. What healthcare organizations must remember is that customer expectations are at an all-time high across all industries. The good news is that patients are more than willing to embrace digital tools throughout the patient journey - interacting regularly with EHR portals, communicating with providers via text and email, and scheduling appointments online or using text messaging.
机译：美国卫生保健系统,整体望周围风景病人接触什么一般来说,看起来像你?订婚正在改善,但仍非常分散。整体,连接系统不仅令人沮丧的病人,但也可以是不人道的。一定要记住的是,顾客的期望是什么在所有行业空前高涨。好消息是,病人愿意多在病人接受数字工具旅程——定期与EHR互动门户,通过文本和电子邮件与供应商沟通,和在线安排预约或使用文本消息传递。

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