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Revenue Cycle Management in an Evolving Healthcare Landscape

机译：收入周期管理在一个不断发展的医疗保健景观

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摘要

How is the field of revenue cycle management (RCM) changing in the evolving operating environment for hospitals, medical groups, and health systems? Technology utilization, payer reform, consumer focus, and advances in medicine are all driving extraordinary demand for healthcare operational transformation. As this landscape evolves, the strategy and fundamental work to support this evolution must also change. For example, procedures that previously were delivered only in an acute-care setting are now provided in ambulatory, virtual, and home settings. Although this is largely driven by value-based reimbursement methodologies, it has been recently accelerated with the COVID-19 pandemic. As a result, healthcare organizations are required to invest in tools that improve consumers' overall experience by allowing them to schedule appointments, verify eligibility and benefits, understand financial responsibility, and make online payments, from anywhere at any time. This is in stark contrast to the traditional revenue cycle management model where the patient would call to schedule an appointment.
机译：如何领域的收入周期管理(RCM)发展的经营环境的变化为医院、医学团体和健康系统?消费者关注,医学的进步就是一切开车的对医疗保健的需求运营转型。发展,策略和基本工作支持这种进化也必须改变。示例中,程序之前现在只在一个急性病治疗的设置提供动态、虚拟和回家设置。价值取向的还款方法,最近与COVID-19加速大流行。需要投资工具,改善消费者的整体体验,让他们安排约会、验证合格好处,了解财务责任,并使在线支付,从在任何地方时间。传统的收入周期管理模型病人可以安排一个电话约会。

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