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Patient Engagement Now: Challenges and Silver Linings

机译：病人现在订婚:挑战和银衬里

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摘要

Patient engagement is a priority for healthcare organizations and has become even more so since the pandemic. Before COVID-19, our customers spoke about increasing patient engagement with high-touch services and proactive outreach that aligned with consumers' needs. Since the pandemic began, I've seen a shift in the landscape of patient engagement. It's less about competition and more about alleviating fear and earning loyalty by being collaborative and consistent. Healthcare organizations are offering options that meet patients where they are-like virtual care, accepting Venmo payments, and additional outreach to support patients and their families.
机译：病人参与医疗保健是一个优先事项组织和已成为以来更是如此大流行。谈到提高患者参与个性化的服务和积极的拓展与消费者的需求保持一致。开始的时候,我看过一个景观的转变病人接触。和更多关于减轻恐惧和收入忠诚的协作和一致的。医疗组织提供选项满足病人上议院的虚拟保健、接受Venmo支付,和额外的推广支持病人和他们的家属。

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