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首页> 外文期刊>International journal of stress management >The Boomerang Effect: How Nurses' Regulation of Patients' Affect Associates With Their Own Emotional Exhaustion and Affective Experiences
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The Boomerang Effect: How Nurses' Regulation of Patients' Affect Associates With Their Own Emotional Exhaustion and Affective Experiences

机译：飞去来器效应:护士的监管方式病人的影响与自己的同事情感疲惫和情感体验

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Recent research has shown that the intentional regulation of others' affect has effects not only on the target (e.g., a patient) of the regulation, but also on the agent (e.g., a nurse). In particular, the use of intentional interpersonal affect regulation strategies has been found to predict employees' emotional exhaustion (EEx). Use of affect-worsening strategies is associated with an increase in EEx, whereas the effect of using affect-improving strategies is less clear. Another relevant consequence of interpersonal affect regulation is its effect on affective experiences, which is one of the main determinants of job attitudes. This study tests the relationships between the interpersonal affect regulation strategies that nurses use to regulate their patients' affect and the nurses' EEx and affective experiences. A longitudinal 2-wave field study was conducted in sample of nurses. Participants completed a questionnaire on 2 different occasions, 2 months apart (Time 1 [Tl], Time 2 [T2]). Of the 141 participants at Tl, 103 also completed the survey at T2. Longitudinal hierarchical regression analyses showed that using affect-worsening strategies was a significant predictor of nurse's EEx, whereas using affect-improving strategies did not significantly predict their EEx. For affective experiences, use of affect-worsening strategies was related to nurses experiencing low-activation negative affect (e.g., feeling depressed); whereas affect-improving strategies was related to them experiencing low-activation positive affect (e.g., feeling calm). Results support the view that intentional regulation of patients' affect needs to be considered not only in relation to the patients' perception of service quality but also from the perspective of nurses' well-being.
机译：最近的研究表明,故意的调节别人的影响不仅有影响目标(例如,一个病人)监管,还代理(比如,一个护士)。人际关系影响监管策略被发现预测员工的情绪疲惫(EEx)。策略与EEx增加有关,而使用affect-improving的效果策略尚不明朗。人际影响调控的结果影响情感体验,这就是其中之一工作态度的主要因素。研究测试之间的关系人际关系影响监管策略护士使用调节病人的影响护士EEx和情感体验。纵向重领域研究样本的护士。问卷调查在两个不同的场合,2个月分开(时间1 (Tl), 2 (T2))。参与者在Tl, 103年完成了调查在T2。分析表明,使用affect-worsening护士的策略是一个重要的预测EEx,而使用affect-improving策略没有显著预测EEx。情感体验,affect-worsening的使用策略与护士经历low-activation负面影响(例如,感觉抑郁);有关他们经历low-activation积极的影响(例如,感觉平静)。支持观点,故意的监管不仅需要考虑病人的影响与患者的看法服务质量也从的角度护士的幸福。

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