Reaching new service heights

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Reaching new service heights

机译：达到新服务的高度

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The editorial staff of Logistics Management (LM) is proud to unveil the results of the 31st Annual Quest for Quality Awards. This year, a record 155 providers of transportation and logistics services have received the ultimate vote of confidence, posting the highest scores across our lists of critical service criteria. For three decades, LM's Quest for Quality Survey has been regarded in the transportation and logistics industry as the most important measure of customer satisfaction and performance excellence. To determine the best of the best, qualified LM readers rate carriers, third-party logistics (3PL) service providers, and now U.S. port operators strictly on the basis of service quality-making it the only survey of its kind in the market.

机译：物流管理(LM)的编辑人员是骄傲的宣布的结果31年追求质量奖项。运输和物流的提供者服务收到的最终投票信心,张贴在我们的最高分数列出关键的服务标准。几十年来,LM的追求质量调查认为在运输和物流行业的最重要的措施客户满意度和性能卓越。确定最好的最好的,合格的LM读者率运营商、第三方物流(3 pl)服务提供者,现在美国港口运营商的基础上严格的服务品质是唯一的同类调查中市场。

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来源
《Logistics management》 |2014年第8期|30-54|共14页
作者
LOGISTICS MANAGEMENT;
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原文格式 PDF
正文语种英语
中图分类 U-014;4-14670;
关键词
Quality of service; Logistics; Power gridsQuality awardstransportconfidencequality surveyLISTConsumer Satisfaction;

机译：服务质量;物流;gridsQuality力量awardstransportconfidencequalitysurveyLISTConsumer满意度;

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