On these trying times, it is vital to treat everyone with kindness. When faced with others’ negative emotions and behaviors, it can be easy to become defensive or return the negativity. However, it’s important to remember the gravity of the situation others are facing and that one cannot know what someone else has experienced during the pandemic. That grumpy client may have lost his or her job, had a loved one affected by COVID-19, or gone through the other hardships that have befallen so many over the past 2 years and counting. Everyone’s resolve has been tested, and it can be a challenge to find the strength to take the high road in a difficult situation, but the one thing everyone can aim to achieve every day is to show kindness.
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