In Tokyo, US carriers have been left frustrated by their experiences at Haneda Airport (HND) since 2010. Haneda, publicly owned by the Japanese government, is located more conveniently for central Tokyo than Narita (NRT). That makes it more attractive to premium travelers. In 2010, Haneda completed the construction of a new runway and international terminal. Global airlines could now bid for limited night time slots. Several US carriers won such rights, only to discover that the mandated late-evening arrival and early-morning departure times are terrible: connections are limited beyond Haneda and flight times sync poorly with public transportation into Tokyo. Passengers have to contend with expensive cab fares at odd hours. And aircraft sit idle overnight, incurring costs from low utilization.
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