To say the veterinary industry is at a crossroads is an understatement. Facing the pandemic-fueled increase in demand for veterinary services, shortages of qualified doctors and staff, along with rising fatigue and burnout, many veterinary practices across the country are struggling while others have risen to the occasion and are stronger than ever. It’s not that the struggling practices are facing different conditions from those that are prospering; it’s that they are responding to these conditions differently.
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