A powerful culture is built1 person at a time. However, it takes buy-in from each person to become a reality.“Everything is fine,” I hear the dental assistant say as I look around the room during a team meeting. The response was after asking the group, “How have things been going?”“Uh oh,” I think. “Everything is fine,” are the 3 most telling words indicating I’m dealing with a dysfunctional team and a weak culture.
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