Your service department is one of your biggest profit centers. But your service department isalso the most expensive to operate. So, it needs to run like a well-oiled machine.Back in 2015 (a timebefore global pandemics and Amazon rockets),George Russell of the Machinery Advisors Consortium wrote an article about automating the service department of the future. He highlighted some ways touse technology to create a paperless farm equipment service department and replace bloated processes with automation.
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