The pandemic and various other calamities from the past few years have resulted in a cascade of events that many say has driven a profound shift in the mindsets of lubricant buyers. While buyers used to be interested in talking to lubricant marketers about extended drain intervals, fuel economy and other technical issues, today they are more inclined to speak about solutions to problems of product availability, supply line reliability and resiliency. Rather than listening to explanations about problems-which they know exist in today's environment-they want to hear about solutions.
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