THE FAA'S COMPLIANCE program requires a pilot to be "willing and cooperative." The FAA's typical approach to inadvertent non-compliance is to use a compliance action: an informal process of identifying and fixing the root cause in lieu of an enforcement action. This resolution may range from an informal verbal discussion to a formal training syllabus, as opposed to a certificate suspension or revocation that can result from enforcement action. Sometimes, however, pilots can be adversarial and defensive when they are informed of a potential pilot deviation and investigation. Being unwilling to participate in the compliance program disqualifies one from being considered for compliance action.
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