Aviation and hospitality are arguably two of the industries to be hardest hit by the coronavirus pandemic, so when both are key to your business model, it doesn't take a genius to work out that the last 18 months have been particularly difficult for the world's airport lounge operators. However, if you were expecting to find lounge operators such as the Plaza Premium Group, Airport Dimensions and MAG USA on their knees and struggling to survive, think again, as instead of doom and gloom all are looking forward to the future with renewed optimism. We gauge the thoughts of Plaza Premium Group's founder and CEO, Song Hoi-see; Airport Dimensions CEO, Mignon Buckingham; and MAG USA CEO, Martin Jones, in this Q&A style article and discover that all have been busily expanding their businesses over the last year.
展开▼
