Tips on how to achieve profitability and business longevity through consistency and continuous improvements in your processes. Over the years I have spent many long hours sitting with body shop managers and owners discussing business. Why is it that when profits are mentioned, all eyes light up the room? You do not need incandescent or even LED lighting at that point in the conversation, their eyes do it alone. On the other hand, when you advise someone on how you can help them improve their processes to grow their profits, the conversation always seems to take a turn for the worse. The desire to learn the process is held by only a few who understand that having a healthy, bomb-proof process has a direct correlation to healthy financials and business success, i.e., profits.
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