Acompany that has been designing airplanes for more than a century, helped put people on the Moon and win wars with its airpower prowess should not need to overhaul its safety culture. But following years of missteps on major programs and two industry-changing commercial aviation accidents, Boeing had little choice: Its approach to safety, both internally and with customers, needed rebuilding. Nearly three years into what will be a long and at times difficult process, Boeing says it is confident the company-led by its executives but driven by its 140,000-strong workforce-is on the right track. Focused efforts are underway to strengthen its engineering discipline, enhance oversight, improve safety management, and foster needed transparency and openness within its workforce.
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