It's been two years since the COVID-19 pandemic forced companies and institutions across the world to require employees to work remotely while at the same time restricting on-site interactions with service providers. What has this all meant for the intersection of IT asset disposition (ITAD) and data security? This article will offer the perspectives from a number of operators who have had to navigate these unprecedented times, encountering plenty of challenges and opportunities along the way. Most ITAD leaders interviewed for this story agreed that the initial reaction to the pandemic and resulting lockdown was a nearly full stop. At the time, however, the shock was tempered by hopes that, though acute, the situation may be short-lived. A survey by i-SIG-MA in the first weeks of the shutdown showed the vast majority of respondents (70) felt that business would begin to return to normal in three months. Of course, that is not what happened. The shutdown persisted, clients adapted, and corporate HR managers reported that people could be equally (if not more) productive at home compared with being in the office.
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