In the face of global competition and technology advances, manufacturers must rethink work rules and practices. Rigid and traditional work design fails to meet the needs of emerging technology, interdependence between functional manufacturing areas, high-performance workplace requirements, new quality systems and cost outputs that are sensitive to workers' knowledge, ability and overall performance. New and innovative work structures involve creating multiskilled professionals and cross-functional work teams, and rewarding positive business-improvement efforts through pay-for-skill or pay-for-performance compensation. If done properly, these strategies can bring job enhancement and satisfaction, reduced costs and increased profits.
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