Drawing on the perspective of a practitioner with 12 years experience in 80 projects across Canada, this paper first presents a model of constructive citizen participation, including a set of assumptions, a definition and a process flow chart. To implement the model, several effective operational techniques are outlined: the Social Profile, the Open Rouse, the Citizen Advisory Committee and the use of responsive publications. Cross-cultural applications are also indicated.Since, in many cases, problems with the public are symptoms of internal organizational problems, ten important management considerations are reviewed. The concept of Social Impact Assessment is discussed as a strategy for corrective measures to predict, prevent and manage the social side-effects of reservoir development. An ongoing case of hydroelectric development concludes the paper.
展开▼
