Following the theme, "We provide service to the manufacturing industry," A-G Tool Die Co., Miamitown, OH, follows a business plan not based strictly on financial performance, but rather on how it approaches continuous improvement. That philosophy, espoused by Ken Seilkop, CEO of Seilkop Industries, Inc., which has owned A-G since 1986, reflects his emphasis on growing the die-design-and-build shop's customer base. It's also focused on honing and perfecting its relationships with those customers. Reaching out with a marketing message to attract new business means more quotes, so the firm has strengthened its sales team. At the same time, it developed a team approach to working with customers so that its sales, engineering and production personnel work closely to ensure the quickest possible turnaround from quote to order to delivery.
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