Technological Development Using Tablet PC for Improved Service Quality

Hideto MURAKAMI; Fumihiko HENDA; Fuminori TSUNODA

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Technological Development Using Tablet PC for Improved Service Quality

机译：Technological Development Using Tablet PC for Improved Service Quality

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摘要

To improve transportation quality and service quality further leveraging ICT, we have done technological development of various functions to enhance responses in case of transport disorder using tablet PCs provided to train crews. Development was done by installing three functions on the tablet PC: Timetable Transmission , "Computerization of rule books, manuals, etc. and ' Capture of geographic positional location of tablet PCs . At the trial crew depot, all crew members carried tablet PCs to conduct the field test. There were no major issues during the trial and the trial was conducted smoothly. At the time of transport disorder, train timetables were transmitted to the tablet PCs and the time to make the necessary arrangement to resume train operation was shortened.

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来源
《Japanese railway engineering》 |2014年第182期|6-9|共4页
作者
Hideto MURAKAMI; Fumihiko HENDA; Fuminori TSUNODA;
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作者单位

Advanced Railway System Development Center Research and Development Center of JR East Group East Japan Railway Company;

JR East Consultants Company;

Transport & Rolling Slock Department Railway Operations Headquarters East Japan Railway Company;

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正文语种英语
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Technological Development Using Tablet PC for Improved Service Quality

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