Tough times in the steel industry demand a new cooperative approach between suppliers and customers. Mils and suppliers must work together to ensure mutual survival. Customers must have suppliers they can trust and who provide immediate assistance when required. Suppliers must be able to deliver supplies immediately and provide experienced technological assistance. Products must be continuously improved to meet more demanding conditions. Suppliers must provide value for services received and be ready to supply this service when needed. Customers must have suppliers that are here for the long term, not here today and gone tomorrow.
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