In a two-phased study, two samples of registered nurses listened to audiotaped disclosure statements from simulated patients and responded to each statement ldquo;in as helpful a manner as possible.rdquo; Their responses were judged for degree of ldquo;person-centeredness.rdquo; Nurses in sample one (N=24) received no intervention between the two phases of the study; nurses in sample iwo (N = 20), after completing phase I, listened to a brief message designed to enhance the helpfulness of their responses. No differences were found for the phase I person-centeredness scores; the nurses who received the intervention showed significant improvement in their degree of person-centeredness as compared to those who did not receive the intervention. Implications of these results are discussed.
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