Find a Quality System And Stick With It

FRANK MCNENY

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Find a Quality System And Stick With It

机译：找到一个质量体系并坚持下去

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I want to add an "amen" to Debbie Phillips-Donaldson's July 2003 "Not the Program du Jour" editorial (p.6) and comment that "striving for continuous improvement and performance excellence requires more than just announcing 'we're going to do Six Sigma."' With all due respect to the gurus, we, as the users of their studies, latch onto each new idea as the universal approach. When a newer, hotter idea is presented, we jump to that. The result is a hodgepodge of management philosophies guiding our companies in different directions. Management should adopt continuous improvement and performance excellence as its raison d'etre and then use the philosophies as tools for business process improvement, as Charles C. Cobb points out in his book, From quality to Business Excellence: A Systems Approach to Management (ASQ Quality Press, 2003).

机译：我想在黛比·菲利普斯-唐纳森（Debbie Phillips-Donaldson） 2003 年 7 月的“Not the Program du Jour”社论（第 6 页）中加上一句“阿门”，并评论说：“努力实现持续改进和卓越绩效需要的不仅仅是宣布'我们将执行六西格玛'。恕我直言，作为他们研究的用户，我们把每一个新想法都当作普遍的方法。当一个更新、更热门的想法被提出时，我们就会跳到那个地方。其结果是管理哲学的大杂烩，引导我们的公司朝着不同的方向发展。正如Charles C. Cobb在他的著作《从质量到卓越：管理的系统方法》（ASQ Quality Press，2003）中指出的那样，管理层应该采用持续改进和卓越绩效作为其存在的理由，然后使用这些哲学作为业务流程改进的工具。

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《Quality progress》 |2003年第9期|8-0|共1页
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FRANK MCNENY;
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收录信息美国《化学文摘》(CA);
原文格式 PDF
正文语种英语
中图分类工业技术;
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Find a Quality System And Stick With It

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