Communicating for effective understanding

Carol Kinsey-Goman

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Communicating for effective understanding

机译：沟通以有效理解

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For years, communicators have debated the most effective ways of delivering key messages. Newsletters, videos, personal voice mails, public address systems, even today's text messaging - all seem to have their proponents. But if a leader is going to talk about new initiatives, major change, strategic opportunities - or if he/she has to deliver bad news - my advice is to do so face to face. Likewise, I'd counsel a team (even one that's geographically dispersed), to begin its collaborative process with an in-person meeting that allows team members to get to know one another.

机译：多年来，传播者一直在争论传递关键信息的最有效方法。时事通讯，视频，个人语音邮件，公共广播系统，甚至今天的文本消息，似乎都有其支持者。但是，如果领导者要谈论新举措，重大变革，战略机遇-或者他/她必须传达坏消息-我的建议是面对面这样做。同样，我会建议一个团队（即使是地理位置分散的团队）也要通过面对面的会议开始其协作过程，以使团队成员彼此了解。

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《KM Review: Gaining Competitive Advantage in the Knowledge Economy》 |2007年第2期|共1页
作者
Carol Kinsey-Goman;
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中图分类组织管理、生产管理;
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Communicating for effective understanding

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