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QUALITY AS A WAY OF LIFE

机译:以质量为生命

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摘要

Quality is perceived differently by people. On a reference to the oxford dictionary we can find that quality is defined as 'degree of excellence'. This definition brings in a little bit of confusion in as much as one person's rating of 'excellence' may be just 'good' or 'very good' for another.To remove such ambiguity and also to have a definition acceptable globally, one of the definitions of the International Organization for Standardization (ISO) is 'totality of characteristics of an entity that bears on its ability to satisfy the stated and implied needs'. The key words in this definition are'characteristics, 'entity', 'stated' and 'implied needs'.
机译:人们对质量的看法不同。参考牛津词典,我们可以发现质量被定义为“卓越程度”。这个定义带来了一些混乱,因为一个人对``卓越''的评价可能只是对另一个人的``好''或``非常好''。要消除这种歧义并获得全球公认的定义,国际标准化组织(ISO)的定义是“一个实体的特征总数,该特征取决于其满足陈述和隐含需求的能力”。该定义中的关键词是“特征,实体,陈述和隐含需求”。

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