Investors have a new option when it comes to settling disputes with their brokerage firms. Is this one any improvement over the last? THE SCENARIO IS not unlike those Olympic lowlights of yore: A Soviet gymnast flubs the floor exercise; a moment later, the Soviet judge scores the routine a perfect 10. Such has been the experience for many investors as they've sought compensation from their brokerage firms for everything from alleged misrepresentation to supposed breaches of fiduciary duty. For years, the rule was, investors claiming harm had to present their case to an arbitration panel that included one arbiter who worked in the very industry the panel was tasked with judging.
展开▼
