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【24h】

DISTURBED!

机译:不安!

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摘要

Compared to other problematic room issues such as signs of smoking or lack of cleanliness, evidence of bed bugs is more likely to cause guests to switch hotels and seek compensation.The meteoric resurgence of bed bugs has been well-documented in this country and throughout the world. While many reports document their public-health effects, far less is known about the impact of bed bugs on commerce, specifically in the especially susceptible travel and hospitality industry. Earlier this year, we conducted a nationwide survey of business and leisure travelers and their attitudes toward bed bugs. In particular, we wanted to understand consumer preferences when choosing a hotel, and how the risk of bed bugs influences their decision. The findings, reported here, have important implications for the public, hoteliers and pest managers who service these accounts.
机译:与其他有问题的房间问题(例如吸烟或缺乏清洁的迹象)相比,臭虫的证据更有可能导致客人转旅馆并要求赔偿。在这个国家和整个国家,臭虫的迅速复兴已得到充分证明世界。尽管许多报告记录了它们对公共健康的影响,但臭虫对商业的影响知之甚少,特别是在特别脆弱的旅行和酒店业中。今年早些时候,我们对商务和休闲旅行者及其对臭虫的态度进行了全国性调查。特别是,我们希望了解消费者在选择酒店时的偏好,以及臭虫的风险如何影响他们的决定。此处报告的发现结果对为这些帐户提供服务的公众,旅馆经营者和害虫管理者具有重要意义。

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