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Influences of Perceived Superior-Subordinate Communication Patterns on Subordinate Performance

机译:认知上下级沟通模式对下属绩效的影响

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Superior-subordinate communication patterns have been shown to influence subordinate satisfaction and performance. The present study of 184 military and civilian health care support personnel in five outpatient care facilities explored the potential importance of the point of initiation of leader-subordinate communication. Job and individual factors which affected this flow also were explored. A recursive model was developed to suggest probable causal paths. When tested by path analyses, certain revisions to the model appeared to be necessary. In general, leader-initiated and self-initiated communication appeared to reflect attempts to reduce role ambiguity and to exert only indirect influences on motivation and performance. Individual participation in decision-making, on the other hand, exerted the strongest influence on performance (via motivation) and also reduced ambiguity. (Author)

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