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Analysis of the 323rd Flying Training Wing Using Organizational Development and the Action Research Model: A Communications Audit

机译:第323届飞行员培训部队组织发展与行动研究模式分析:沟通审计

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Organizational Development techniques were used to find and correct problems within the 323rd Field Maintenance Squadron at Mather Air Force Base, California. The questionnaire developed for the study was left in the wing for use by the rest of the squadrons in the wing. The data obtained was fed back to a representative group of the organization who made recommendations for improvement to the unit commander. The commander implemented changes based on the suggestions of the feedback group. This study presents evidence that a servicewide organizational development program could be beneficial to the Air Force. To date, the Army is the only armed service with a servicewide organizational development program. The Navy does employ some civilian organizational development consultants. The Air Force could slightly modify its Organizational Climate Survey program, and create a servicewide program with very little increase in cost. The Air Force should therefore adopt organizational development techniques.

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