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Municipal Electronic Data Processing: A Primer for Local Government Officials

机译：市政电子数据处理：地方政府官员入门

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摘要

Problems and applications of electronic data processing as they relate to municipal management are discussed. This primer is designed to provide local elected and appointed officials participating in data processing equipment or service procurement or expansion activities with decisionmaking information. Problems often encountered by officials in this area include difficulties in evaluating computer equipment and personnel, oversell by computer hardware and software vendors, inability to conduct needs analysis, and a lack of knowledge about data processing. Many local officials view the computer as a final solution to all community problems. Also, formative evaluations are not always carried out on systems in place. Potential computer applications for local governments include administrative, public works, public safety, human services, and inspection services. Activities involving tax billing, payrolls, voter listings, and school records are often computerized; crime and traffic analyses, program evaluations, land records, and equipment replacement schedules are less frequently automated. Assessment and problem identification strategies for use with automated systems include cost comparisons, data entry methods, turnaround time, duplication, error rates, data needs for problemsolving, and user satisfaction. Problems such as poor scheduling and organization can be solved by municipal staff; system problems may require technical assistance. Charts and figures are provided. Appendices include a data processing glossary and worksheet and 24 references.

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