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Moving from Jobs to Careers Engaging Low-Wage Workers in Career Advancement

机译:从乔布斯搬到职业生涯,让低工资的工人从事职业发展

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This report presents preliminary evidence on strategies that were used to attract people to the Work Advancement and Support Center (WASC) program, engage them in the variety of services it has to offer, and keep them engaged over time. Based on interviews with staff and on focus groups with WASC customers, the report explores how WASC was marketed and what caught customers attention; what they wanted or expected from the program and how that compared with what was offered; and what kept customers coming back or, in some cases, why they dropped out of the program. Because it is based largely on focus group interviews, the report cannot be considered the full story of the implementation of WASC but, rather, provides illustrative narratives from customers and staff. A more complete implementation story, based on additional interview and survey data, will be presented in a forthcoming report. That report will also include evidence on the programs early impacts or effects on employment, earnings, and the take-up of work supports.

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