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From a collective catalogue (ACNP) to the Network Inter-Library Document Exchange (NILDE): a way to share resources and to improve user services

机译：从集体目录（ACNP）到网络图书馆间文档交换（NILDE）：一种共享资源和改善用户服务的方式

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This paper is about two important Italian web-resources for document delivery: ACNP (i.e. Archivio Collettivo Nazionale dei Periodici), the collective serials Italian catalogue, and NILDE, a document transmission network based on Internet technologies and standardized operations.Our library is part of the database of ACNP since 2002, which has allowed us to better exploit our resources and to meet successfully our users’ requests. Results have been progressively improving from the end of 2003, when we joined the NILDE project. Participation in this network has supported the working flow of our activities in the entire DD process – from the request to the delivery of a document – considerably elevating the Document Delivery Service (DDS) management performance.To show you how we can obtain such operative results, we will describe both the structure of the collective serials Italian catalogue (ACNP) and the architecture of the e-mail/web gateway server used for NILDE.ACNP, developed by Italian National Research Council (CNR) and by the University of Bologna, has a Web OPAC where users can retrieve serials from the Italian libraries participating to the project – presently rated to be 2510. Even though ACNP assures by itself an efficient exchange of the documents, NILDE permits further costs reduction, time shortening and simplification of the documents transmission procedure.NILDE is a web-based Document Delivery Service that has been developed by the Research Area of Bologna Central Library in order to experiment the use and to suggest a model of DD service promoting inter-library mutual exchange and cooperation procedure. The high performance of the Network is possible especially because NILDE is accessible through ACNP, allowing the librarian to check which libraries participate to the Network among those that have the document he needs. Once checked the datum, the librarian can find out which library offers the best conditions and finalize his request accordingly, simply clicking on the link to NILDE.
机译：本文是关于两个重要的意大利文档交付网络资源：ACNP（即Archivio Collettivo Nazionale dei Periodici），是意大利的集体丛书目录，以及NILDE，它是一个基于Internet技术和标准化操作的文档传输网络。自2002年以来就成为ACNP的数据库，这使我们能够更好地利用我们的资源并成功满足用户的要求。自2003年底加入NILDE项目以来，结果一直在逐步改善。参与该网络支持了我们在整个DD过程中活动的工作流程-从请求到文档的交付-大大提高了Document Delivery Service（DDS）的管理绩效。向您展示如何获得这种可操作的结果，我们将描述由意大利国家研究委员会（CNR）和博洛尼亚大学开发的集体序列意大利目录（ACNP）的结构以及用于NILDE.ACNP的电子邮件/ Web网关服务器的结构，拥有一个Web OPAC，用户可以在其中从参与该项目的意大利图书馆中检索序列号（目前评分为2510）。尽管ACNP本身确保了文档的有效交换，但NILDE可以进一步降低成本，缩短时间并简化文档传输程序。NILDE是基于Web的文档传递服务，由博洛尼亚中央图书馆研究区开发，以进行实验提出DD服务模型，促进图书馆之间的相互交流与合作。网络的高性能是可能的，尤其是因为可以通过ACNP访问NILDE，从而使馆员可以检查哪些图书馆参与了网络，而这些图书馆都拥有他需要的文档。一旦检查了基准，图书馆员就可以找出哪个图书馆提供了最佳条件，并相应地确定他的要求，只需单击指向NILDE的链接即可。

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