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Building a Knowledge Management Model at Brazil's Embrapa (Brazilian Agricultural Research Corporation): Towards a Knowledge-Based View of Organizations.

机译:在巴西的Embrapa(巴西农业研究公司)建立知识管理模型:以知识为基础的组织观。

摘要

This paper investigates and analyses the process of building a knowledge management (KM) model at Brazil‟s Embrapa (The Brazilian Agricultural Research Corporation). Embrapa is a world class knowledge organization whose mission is to provide feasible solutions for the sustainable development of Brazilian agribusiness through knowledge and technology generation and transfer. The qualitative research strategy used was the study of a single case with incorporated units of analysis and two criteria were observed for the judgment of the quality of the research project: validity of the construct and reliability. Multiple sources of evidence were used and data analysis consisted of three flows of activities: data reduction, data displays and conclusion drawing/verification. The results revealed a robust KM model made of four dynamic axes: (i) strategy (a strategic conception of information and knowledge use), (ii) environment - four different groups of enabling conditions (social-behavioral, information/communication, cognitive/epistemic and business/managerial), sine qua non conditions for successful implementation, (iii) tool box ? sets of IT tools and managerial practices and (iv) results ? in terms of outputs, being both tangible and intangible assets. The conclusions suggest that a collaborative building of a KM model in a diverse and geographically dispersed organization is more likely to succeed than one that is build and implemented from the top-down perspective. Embrapa‟s KM Model is more inclined to be a knowledge-based view of organization than merely a KM model. Limitations of the study and suggestions for future research are also discussed.
机译:本文调查并分析了在巴西的Embrapa(巴西农业研究公司)建立知识管理(KM)模型的过程。 Embrapa是一家世界级的知识组织,其使命是通过知识和技术的产生与转让,为巴西农业综合企业的可持续发展提供可行的解决方案。使用的定性研究策略是对合并了分析单位的单个案例进行研究,并遵循两个标准来判断研究项目的质量:结构的有效性和可靠性。使用了多种证据来源,数据分析包括三个活动流程:数据缩减,数据显示和结论图/验证。结果表明,健壮的KM模型由四个动态轴构成:(i)策略(信息和知识使用的战略概念),(ii)环境-四个不同的促成条件组(社会行为,信息/沟通,认知/认识论和商业/管理学),成功实施的必要条件,(iii)工具箱?一套IT工具和管理实践以及(iv)结果?就产出而言,既是有形资产又是无形资产。结论表明,与从上至下的观点所构建和实施的模型相比,在多样化且地理位置分散的组织中协作构建KM模型更可能成功。 Embrapa的KM模型更倾向于成为基于知识的组织观点,而不仅仅是KM模型。还讨论了研究的局限性和对未来研究的建议。

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