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Helpful advice and hidden expertize : pharmacy users’ experiences of community pharmacy accessibility.

机译:有用的建议和隐藏的专业知识:药房用户对社区药房可及性的体验。

摘要

Background:udIn recent years community pharmacies have emerged as strategically important settings to deliver services aimed at promoting public health. In order to develop evidence-based approaches to public health interventions that exploit the unique accessibility of community pharmacies, it is important to determine how people experience care in this context. This study, therefore, aimed to describe how care is perceived and experienced in community pharmacies with particular focus on community pharmacy access.ududMethods:udIn-depth semi-structured interviews were used to explore the perceptions and experiences’ of people using community pharmacies.ududResults:udA total of 30 participants were interviewed. Themes specifically emerged in relation to community pharmacy access; these fell into four main categories: relationships; time; lack of awareness; and empowerment.ududConclusions:udThe experience of developing a trusting relationship with the pharmacist is an important consideration in the context of community pharmacy accessibility. This could be an important consideration when a person uses a community pharmacy to access a public health service. There is also a perceived lack of awareness among the general public about the extended role of community pharmacy; this is a potential barrier toward people using them.
机译:背景:近年来,社区药店已成为提供旨在促进公共卫生的服务的具有战略意义的重要场所。为了开发基于证据的公共卫生干预措施,利用社区药房的独特可及性,重要的是确定人们在这种情况下如何享受医疗服务。因此,本研究旨在描述社区药房如何看待和体验护理,尤其侧重于社区药房的使用。 ud ud方法: ud采用深入的半结构化访谈来探索人们对使用药物的看法和经验。 ud ud结果: ud总共采访了30位参与者。有关社区药房获取的主题特别明确;这些主要分为四类:关系;时间;缺乏认识; ud ud结论: ud与药剂师建立信任关系的经验是社区药房可及性方面的重要考虑因素。当一个人使用社区药房获得公共卫生服务时,这可能是一个重要的考虑因素。公众也普遍缺乏对社区药房作用的认识;这是人们使用它们的潜在障碍。

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