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Towards identifying how knowledge management concepts may be applied to enhance the tendering process in South African public sector institutions

机译：确定如何应用知识管理概念来加强南非公共部门机构的招标过程

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The state of the Tendering Process in South African Government Institutions has become an area of concern in recent years with issues related to transparency, governance and rigid retrospective procedures being cited as impediments to efficiency. In tum, Knowledge Management (KM) and its ability to be applied to all types of organisations to increase efficiency has been popularised extensively. An analysis of KM literature suggested that the principles of KM may be used to increase efficiency and create competitive advantage. This study attempted to identify whether the benefits gained by other organisations through the application of Knowledge Management principles, could be applied to the Tendering Process in South African Government Institutions. The study sought to identify how Knowledge Value Chain by Wang and Ahmed (2005) may be leveraged to create an enhanced Tendering Process. The study then reviewed the Tendering Processes conducted in Australia, United States of America, Malaysia and South Africa and sought to identify the common steps in a tendering process in order to construct a standard tendering process. The Knowledge Value Chain was then applied to this process to create a standard tendering process enhanced by Knowledge Management Principles. The model was compared to the processes currently conducted in two Government institutions and two parastals. The findings indicated that the model is well suited for Government Organisations and would assist in the creation of greater transparency, however the practical implementation of the model is yet unlikely as the model suggest electronic access to information, and the process in South African Government Institutions is predominately paper-based.
机译：近年来，南非政府机构的招标程序状态已成为令人关注的领域，与透明度，治理和严格的追溯程序相关的问题被认为是效率的障碍。在tum中，知识管理（KM）及其应用于各种类型的组织以提高效率的能力已得到广泛普及。对知识管理文献的分析表明，知识管理原则可用于提高效率和创造竞争优势。这项研究试图确定其他组织通过应用知识管理原则获得的收益是否可以应用于南非政府机构的招标过程。该研究试图确定Wang和Ahmed（2005）的知识价值链如何被利用来创建增强的招标过程。然后，研究回顾了在澳大利亚，美利坚合众国，马来西亚和南非进行的招标过程，并试图确定招标过程中的常见步骤，以构建标准的招标过程。然后，将知识价值链应用于此过程，以创建由知识管理原则增强的标准招标过程。将模型与目前在两个政府机构和两个寄生虫中进行的过程进行了比较。调查结果表明，该模型非常适合政府组织，将有助于建立更大的透明度，但是该模型的实际实施还不太可能，因为该模型建议以电子方式获取信息，并且南非政府机构的流程是主要是纸质的。

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    Kasi Sizukisa Bridget;

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  • 年度 2013
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