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CONSISTENT AUDIO GENERATION CONFIGURATION FOR A MULTI-MODAL LANGUAGE INTERPRETATION SYSTEM
CONSISTENT AUDIO GENERATION CONFIGURATION FOR A MULTI-MODAL LANGUAGE INTERPRETATION SYSTEM
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机译:多模态语言解释系统的一致音频生成配置
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摘要
A configuration is implemented via a processor to receive a request for spoken language interpretation of a user query from a first spoken language to a second spoken language. The first spoken language is spoken by a user situated at an audio-based device that is remotely situated from the customer care platform. The user query is sent from the audio-based device by the user to the customer care platform. The configuration performs, at a language interpretation platform, a first spoken language interpretation of the user query from the first spoken language to the second spoken language. Further, the configuration transmits, from the language interpretation platform to the customer care platform, the first spoken language interpretation so that a customer care representative speaking the second spoken language understands the first spoken language being spoken by the user.
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