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Enterprise fulfillment system with dynamic prefetching capabilities, secured data access capabilities and system monitoring
Enterprise fulfillment system with dynamic prefetching capabilities, secured data access capabilities and system monitoring
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机译：具有动态预取功能，安全数据访问功能和系统监控的企业履行系统
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摘要
Systems and methods for providing services to customers in response to customer requests received through one or more channels are disclosed. The present invention provides for a central fulfillment hub in which all requests from banking customers may be processed by applying a library of policies to systematically resolve the customer requests or engage resources necessary to resolve such requests. The disclosed fulfillment system, thus, may open a request, prefetch the necessary information, take steps to resolve the request, and close the request accordingly in a dynamic and efficient manner on a request-by-request basis. In addition, the system may provide security mechanisms to secure access to resources, including applications and data, based on applications, assigned user roles or user, activities, and access control configurations. Further, the system may dynamically allocate employees across teams based on system demand and provide secured access to the resources accordingly.
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