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Machine suggested dynamic real time service level agreements in operations
Machine suggested dynamic real time service level agreements in operations
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机译：机器在操作中建议的动态实时服务水平协议
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摘要
Systems and methods for machine suggested dynamic real time service level agreements in operations may include a client information handling system and a ticketing information handling system having a ticketing processor subsystem. The ticketing processor subsystem may receive a problem ticket that may include a problem from the client information handling system. The ticketing processor subsystem may identify a learned problem profile, that may be based on the problem ticket, and learned analyst profiles associated with the learned problem profile. The ticketing processor subsystem may also determine a SLA estimation, that may be based on the learned problem profile and the learned analyst profiles. The ticketing processor subsystem may also send a SLA proposal that may include the SLA estimation and recommended analysts to the client information handling system.
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