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HELP CONTENT PROVISION SYSTEM, HELP CONTENT PROVISION DEVICE, HELP CONTENT PROVISION METHOD, HELP CONTENT PROVISION PROGRAM, AND IMAGE FORMING APPARATUS

机译:帮助内容提供系统,帮助内容提供设备,帮助内容提供方法,帮助内容提供程序和图像形成设备

摘要

PROBLEM TO BE SOLVED: To display help content whose display is highly likely to be desired by a user.;SOLUTION: When displaying help content provided by a server device in equipment, an application information acquisition unit acquires application state information indicating a state of an application program at the time of providing the help content from the application program, and an equipment information acquisition unit acquires equipment state information indicating a state of equipment at the time of providing the help content, and a content acquisition unit makes a request for transmission of the help content corresponding to the application state information and the equipment state information to the server device, and a display control unit causes a display unit to display the help content transmitted from the server device. Thus, it is possible to display the help content corresponding to the state of the application program and the state of the equipment, and to display the help content whose display is highly likely to be desired by a user.;SELECTED DRAWING: Figure 3;COPYRIGHT: (C)2019,JPO&INPIT
机译:解决的问题:显示用户很可能希望显示的帮助内容。解决方案:当在设备中显示服务器设备提供的帮助内容时,应用程序信息获取单元获取指示应用程序状态的应用程序状态信息。设备信息获取单元从应用程序提供帮助内容时的应用程序中,设备信息获取单元获取指示在提供帮助内容时设备的状态的设备状态信息,内容获取单元请求发送将与应用状态信息和设备状态信息相对应的帮助内容提供给服务器设备,并且显示控制单元使显示单元显示从服务器设备发送来的帮助内容。因此,可以显示与应用程序的状态和设备的状态相对应的帮助内容,并且可以显示其显示很可能是用户期望的帮助内容。版权:(C)2019,JPO&INPIT

著录项

  • 公开/公告号JP2019164718A

    专利类型

  • 公开/公告日2019-09-26

    原文格式PDF

  • 申请/专利权人 RICOH CO LTD;

    申请/专利号JP20180053357

  • 发明设计人 SASAKI TORU;

    申请日2018-03-20

  • 分类号G06F13;B41J29/38;B41J29/42;G06F3/12;H04N1;

  • 国家 JP

  • 入库时间 2022-08-21 12:24:33

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