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AI METHOD COMPUTER DEVICE AND COMPUTER READABLE RECORDING MEDIUM FOR AUGUMATICALLY BUILDING/UPDATING HIERACHICAL DIALOGUE FLOW MANAGEMENT MODEL FOR INTERACTIVE AI AGENT SYSTEM
AI METHOD COMPUTER DEVICE AND COMPUTER READABLE RECORDING MEDIUM FOR AUGUMATICALLY BUILDING/UPDATING HIERACHICAL DIALOGUE FLOW MANAGEMENT MODEL FOR INTERACTIVE AI AGENT SYSTEM
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机译：交互式AI代理系统自动建立/更新分层对话流管理模型的AI方法计算机设备和计算机可读记录介质
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摘要
The present invention provides a method for automatically building or updating a hierarchical dialogue flow management model for an interactive AI agent system. The method comprises a step of collecting a plurality of dialogue logs associated with a prescribed service domain, wherein the service domain includes a plurality of intent groups and the dialogue logs each include a plurality of speaking records; a step of classifying each of the speaking records into one intent group among the plurality of intent groups in accordance with a prescribed standard; a step of grouping speaking records classified into respective intent groups in response to the intent groups; a step of acquiring a probabilistic distribution of a time-series sequential flow between the intent groups based on a sequential flow of the speaking records in each dialogue log; and a step of building or updating a dialogue flow management model for a service to include the acquired probabilistic distribution of the time-series sequential flow between the intent groups.
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